This Position offers a $1500 Sign on Bonus for New Ricoh Team Members!

Come Create at Ricoh

If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.

Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

Invest in yourself

At Ricoh, you can:

• Choose from a broad selection of medical, dental, life, and disability insurance options.
• Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
• Augment your education with team member tuition assistance programs.
• Enjoy paid vacation time and paid holidays annually.
• Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.

POSITION PROFILE

Provides operations functions in one or all of the following areas: operates high volume duplicating, production, sorting, mailing, or bindery equipment, performs associated copying tasks, ships and receives product and supplies, sorts, distributes and handles incoming and outgoing mail/faxes, as well as applies necessary postage. Provides copier maintenance and/or repair of customer site equipment.
May also perform bindery, QC and final check, housekeeping/Hospitality, file services, call center representative, and reception, etc. May performs various building support functions related to meeting set ups and light maintenance. Note: Due to the higher level of presentation and telephone skills needed to perform as well as temporary/occasional receptionist duties, employees performing this function are considered to be Senior On-Site Services Specialist. This position reports directly to the Site Manager, Site Supervisor or Assistant Site Manager, depending on site personnel configuration.

JOB DUTIES AND RESPONSIBILITIES

• Service social hubs throughout the building. 

• Stocking coffee machines with whole coffee beans and powdered milks.

• Stock social hubs with teas, sugars, creamers, stirs, mugs, utensils, and plates.

• Complete daily rinse and weekly deep cleaning on coffee machines.

• Tidy cleaning throughout social hubs.

• Report facility issues, light out, carpet damage, etc.

• Collecting dirty dishes and taking them to dish room and picking up clean dishes from dish room.

• Ensures convenience copiers are working properly, checking for quality via daily inspections. Clears paper jams and informs technicians of specific problems.

• Perform basic equipment troubleshooting and escalate calls to technicians

• Maintains records for management reports and inventories of supplies needed.

• Maintains daily meter and service logs.

• Answers customer questions regarding status or feasibility of job requests.

• Ensures upkeep of convenience copier areas by keeping neat and well stocked.

• May occasionally perform shipping, receiving and dock work in a mailroom type environment

• Performs duties related to the receiving of materials.

• Uses all copier equipment, calculator, fax machine, postage meter and some PC.

• Understanding of Ricoh Services Portfolio & Technology

• Ensures data for Ricoh MOR, SPG and job logs are captured

• A lot of walking each day

• Performs other duties as assigned.